Website Terms of Service
Last updated: 25 May 2026
1. About these terms
These terms apply when you access or use the Against The Grain website, including account features, third-party sign-in, online ordering, booking tools, product pages, events pages, and any other website features we make available.
By using the website, you agree to follow these terms. Separate sale terms and booking terms also apply when you place an order, make a booking, or use a transaction-specific service.
Nothing in these terms affects your statutory rights.
2. Who we are
The website is operated by Against The Grain, 25 Batchen Street, Elgin, IV30 1BH.
You can contact us at [email protected].
3. Eligibility and age-restricted services
You may browse general website content, but you must be at least 18 years old to create an account, use account features connected with alcohol purchases, place an alcohol order, or collect alcohol.
We operate age verification and Challenge 25 checks where required. We may refuse or cancel access to age-restricted services where we cannot verify eligibility, where details are inaccurate, or where licensing requirements mean we must refuse service.
4. Accounts and sign-in
If you create an account or use third-party sign-in, you must provide accurate information and keep your account secure.
You are responsible for activity on your account unless caused by our failure to take reasonable care.
We may suspend or restrict account access where we reasonably believe the account has been misused, used fraudulently, used unlawfully, or used in a way that harms the website, other users, or our business.
5. Third-party sign-in and external services
We may let you sign in with a third-party account, for example Google, Apple, or Facebook. Third-party sign-in is provided by the relevant provider and your use of that account is also subject to that provider's own terms and privacy notices.
We only request third-party account information needed to identify you, help you sign in, and operate customer account features. More detail about how we use personal data is set out in our Privacy Policy.
The website may link to third-party services such as payment providers, social media sites, map providers, or external information resources. We are not responsible for third-party websites or services.
6. Acceptable use
You must not misuse the website. This includes attempting to bypass security controls, interfere with the website, introduce malware, scrape or harvest data without permission, impersonate another person, submit false information, or use the website for unlawful purposes.
You must not use the website in a way that could damage our reputation, infringe another person's rights, or prevent other users from using the website normally.
7. Website content and availability
We aim to keep website content accurate and available, but we may update, remove, suspend, or change content and features without notice.
Product information, prices, stock levels, event information, opening hours, and booking availability can change. We may correct errors or omissions where needed.
The website is mainly intended for personal, consumer use. You may not copy, reproduce, distribute, or exploit website content for commercial purposes except as permitted by law or with our permission.
8. Orders, bookings, and venue services
Orders are subject to our Terms and Conditions of Sale. Bookings are subject to our Booking Terms and Conditions.
If there is any conflict between these website terms and transaction-specific sale or booking terms, the transaction-specific terms apply to that order or booking.
Venue access, alcohol service, collection, and event participation remain subject to licensing law, venue policy, and staff discretion where refusal or restriction is required or reasonable.
9. Privacy and cookies
Our Privacy Policy explains how we collect, use, store, and protect personal data.
We use cookies and similar technologies only where needed to run the website, support checkout, maintain account sessions, and protect the service, unless we tell you otherwise and obtain any consent required by law.
10. Liability
We do not exclude or limit liability where it would be unlawful to do so, including for fraud, fraudulent misrepresentation, negligence, or breach of your statutory rights.
Subject to the above, we are not responsible for losses that were not foreseeable, losses caused by your misuse of the website, or business losses arising from use of a website intended for consumer use.
11. Changes to these terms
We may update these terms from time to time. The latest version will be published on this page with the updated date.
If a change is material and affects account users, orders, bookings, or other important rights, we will take reasonable steps to make the change clear.
12. Governing law
These terms are governed by the laws of Scotland.
If you are a consumer elsewhere in the UK, any mandatory consumer rights that apply where you live are not affected.